The Night Desk Supervisor and the Day Time Desk Supervisor both provided my family with superior customer service. My husband has cancer and we had to stay at the hotel while a new HVAC system was being installed in our home. The staff was very attentive and very understanding. They made us feel right at home. We live in Crofton so it was so nice to have a clean, safe and pleasant place for us to stay yet it was close to home so we could take turns checking on the contractors. Thank you for hiring such wonderful staff members.
Andrea
augustus 2024
The location was great! Our room wasn’t ready at 3pm but they switched us to another room that was clean and ready. The room smelled good. There are windows seats in the room were big enough to sleep on. The staff was friendly. It’s right next to a Wegmans, shopping strip, Outback Steakhouse, and Mission BBQ. There is a fireplace outside to gather around. Breakfast consisted of bagels, waffles, cereal, oatmeal, fruit, hard boiled eggs, waffles, coffee, tea, yogurt and juice.
Melanie
november 2024
I really liked the view from the room. The window seat was so cozy. The fridge and microwave were great amenities. Everything was clean and up to date. The breakfast set up was "germ free", with options, clean, and replenished timely. The room was really comfortable and the hotel was decorated so nice for the holidays. The front desk staff and the cafe attendant were professional, kind, and helpful. The area was great in order to walk to enjoy shopping, restaurants, and entertainment. Great staycation location!
Candice
januari 2024
Easy check-in. Staff was pleasant and helpful. Everything was clean and inviting decor. I slept in the double queen room and it was super clean, roomy and accommodating for a family of 6. The window had a huge bay window with seating so you could sit with your coffee and look out the window. The bathroom was spacious and clean. I have no complaints about this hotel. The price point was great as well.
Kara
januari 2024
Clean comfortable room and facilities. Very good location as it is located next to Waugh Chapel Town Center with lots of places to dine and a Regal Cinema . Near Target and next to Wegman's groceries. But don't limit your dining options in the town center, there's plenty more within 5 miles. Also situated between Baltimore Airport and Annapolis. Very good value for the money compare to the hotels on Riva road.. I highly recommend this hotel If you are in town to visit your Midshipmen at USNA, and don't mind driving an extra 8 miles. I also recommend Akira Ramen, Nando's Peri-Peri chicken, Hibachi Bento and an authentic Mexican resto El Cabrito. All very good value for your hard earned money.
Marlon
juni 2023
Our two (2) night stay was great! Upon entering you can smell “clean”! The entire staff during our stay was welcoming, helpful and friendly. Elijah Coles was working the front desk when we checked out and he left quite an impression. We will ABSOLUTELY book here again. Thank you, Microtel, for a great experience.
Shayla
augustus 2024
Room was clean and spacious, the pet fee is super reasonable and they’re very flexible! The staff was kind and helpful and I was overall super impressed with the location and the fire pit on the patio was extremely adorable. Definitely our new go to next time we’re in town!
Nicole
september 2024
Location was great. Clean and nice ambience. Staff was informative and polite. Breakfast was great with many options. Area behind to walk dog was nice to have. Room was contemporary and nice layout. Plenty of room for family and dog.
Julia
januari 2025
the location is ideal for out needs (close to my son's house. We have stayed there multiple times and still like it. The breakfast left something to be desired (see below). The breakfast is usually a little better.
Christian
mei 2024
Skipped the breakfast so can't rate for that, but the hotel was perfect for our needs (short overnight stay). Parking was great, plenty of room. Staff was super friendly. Our 2-queen bed's room was clean and comfortably sized for our needs. Loved the cozy-looking window seat with the cushions. Bonus for location -- you can walk to Wegmans and all the other shopping, movies, fitness centers in the same area. Be vigilant when navigating around the shopping center, it's super busy.
Ani_reefe
juni 2023